- Hello is Dave there please?

- It’s Simon Wilkins. Well, maybe you can you help. I spoke to Dave yesterday about
my car and he said it would be ready this morning. I’m phoning to make sure it’s
ready so that I can come in to the garage to collect it.

- Yes, it’s a blue Ford Fiesta. Erm….just a second. Here it is, 6483 DKG.

- I’m sorry? 3.30 this afternoon? Well, Dave said it would be ready this morning. Ok.
How much does it come to?

- £340. Is that including VAT? Ok. So I’ll be there at 3.30 then. Ok, thank you, bye.

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